Customer Service

Information

 

Hours of Operation

Monday - Friday
8:00am - 5:00pm Eastern Standard Time

Contact Support

855-498-8324
Send Email

 

 

Videos

 

Changing Batteries

How to change your batteries
in most Skytech products

Adding Additional Transmitter

How to add an additional remote
to your TFS system

 

Locate Model # / Date Code

Every Skytech product has a model number
and a date code. Here's how to find it

How to Install an AF-4000ADP24

This video walks you through how to isntall
an AF-4000ADP24

 

MT & TMS Gas Conversion

Match Throw and Thermocouple
Flame Sense Gas Conversion

TFS Troubleshooting

Thermocouple Flame Sense
Troubleshooting

 

TMS Troubleshooting

Thermocouple Manual Safety
Troubleshooting

Attaching a Receiver to a Millivolt Valve

How to attach a Skytech receiver
to a standard millivolt valve

 

Firebox Front Width  inches
Firebox Rear Width  inches
Glass Height (1-1.5") (C)  inches
Firebox Depth  inches
 
Total Glass Needed (lbs) :  

*In all cases we recommend to cover the firestar/ring with a layer of cinders/lava rock, a minimum of 1" in diameter. Glass should be used as a topping over lava rock/cinders approximately 1" in depth. We never recommend using all glass media.4

Firebox Diameter  inches
 
Fire Glass Depth (1-1.5")  inches
 
Total Glass Needed (lbs) :  

*In all cases we recommend to cover the firestar/ring with a layer of cinders/lava rock, a minimum of 1" in diameter. Glass should be used as a topping over lava rock/cinders approximately 1" in depth. We never recommend using all glass media.

 
Rear firebox width  inches
Front firebox width  inches
Firebox depth  inches
 
Total Glass Needed (lbs) :  

*In all cases we recommend to cover the firestar/ring with a layer of cinders/lava rock, a minimum of 1" in diameter. Glass should be used as a topping over lava rock/cinders approximately 1" in depth. We never recommend using all glass media.

Skytech Gemstone Calculator

STANDARD FIREBOX

ROUND OR OCTAGON

SQUARE OR RECTANGLE